Infrastructure

IT Infrastructure – Your Business, Our Vision

Transform your business with technology. Because we know the right changes to make and how to manage the risk, our expertise will help you get the very best from your IT infrastructure.

Network

We’ll help you get the best out of your IT systems by making the right changes and managing the risk. Our experienced people will guide you through the process, so you get the best from your existing systems and bring in the technology that helps you transform your business.

Switches & Routers

We deliver complete infrastructure solutions incorporating the latest leading networking technologies and our team holds certifications with all major vendors, including Cisco, Dell, Brocade and Juniper.

As one of Ireland’s leading IT infrastructure providers, we’re passionate about outstanding customer satisfaction and world-class infrastructure availability. With extensive experience of multi-site high availability, 10GB LAN infrastructure and secure networking architectures, our network specialists ensure optimum performance for our clients’ networks. Our services include a range of fully managed and cloud orchestration options, to ensure simplicity of service deployment and management.

As part of our service, we provide continuous support through out the deployment process, including expert training and customised configuration documentation, empowering our clients take control and maximise their network performance.

Network

We provide a range of options including managed LAN, switches and routers.

Managed LAN

Binding service levels governing quality down to port level, plus onsite support.

Switches

Enterprise & Carrier grade, high-density ethernet switching for branch, campus and data centre.

 

Routers

Our comprehensive, scalable and secure portfolio of routers is ideal for small businesses, enterprise and service provider networks.

Servers / Storage

Paradyn provides complete technical solutions to maximise the value, efficiency and performance of network servers and storage systems. We provide a range of end-to-end services to support your IT infrastructure and prepare your business for the evolving technological landscape.

Hyper Converged

Hyper-converged infrastructure dramatically simplifies IT operations while lowering your overall capital and operational costs.

Hybrid, Cloud

Make the most of the cloud; whether your data resides on-site, in a private or public cloud, we have solutions to maximise your compute and storage.

Desktop

Paradyn makes managing your computers as easy as possible for you and your employees. We ensure that your employees have the tools they need to get their work done. Our managed desktop services are tailor-made for companies who have IT staff dedicated to projects but who are constantly solving problems for employees, keeping them from mission-critical tasks.

Security

The threat of advanced cyberattacks on critical infrastructure, as well as user desktops and application systems, is a uniquely modern business challenge. The products and services we provide help to identify risks and proactively mitigate threats with our expert technology, intelligence and consulting services.

Wireless

Paradyn works with leading wireless vendors, to ensure our clients have access the latest wireless technologies in this rapidly evolving infrastructure sector.

Licenced Radio

Paradyn offers licensed radio products from industry-leading vendors such as Ceragon Networks, SAF Tehnika and Siklu. We provide a complete service solution that includes design, planning, ComReg and Ofcom licensing, installation and support of our products.

We have a varied customer profile from Wireless Internet Service Providers (WISPs) across Ireland and the UK who use our supply, design and licensing services to government organisations who utilise of our turnkey with support options. Our microwave radio equipment offers link capacities from 10Mb/s up to multi-gigabyte throughputs.

WiFi

Paradyn are Ireland’s leading indoor and outdoor WiFi specialists. We work with private and public sector organisations across the country to provide high quality, managed corporate and guest WiFi services that span offices and towns so that everyone can be connected. Working with our WiFi vendors Ruckus Wireless and Cisco, we provide secure WiFi planning, design and connectivity that meets all the compliance requirements. Speak to one of our infrastructure experts to schedule a WiFi survey to design the right WiFi deployment model for your business.

Public WiFi

Public WiFi requirements vary by city, town and venue. At Paradyn, our WiFi solutions are tailored to meet your needs and budgets. We work with leading WiFi vendors with enterprise quality, reliability and performance. We collaborate with innovative and creative partners for enhanced user experience with comprehensive reporting and analysis. We offer the latest hosted cloud controller technology alongside more traditional on premise systems, coupled with comprehensive service and support packages.

Our Public WiFi access portal uses the latest generation user access and management tools which work with leading social media authentication as well as custom API driven methods. Our solution’s additional options include a comprehensive location services engine to allow our customers to maximise their investments and dynamic user content filtering to protect you.

Telephony

Our IP phone and telephony provides secure, reliable and scalable voice solutions.

Unified Communications

Let’s face it; nowadays everyone is expected to be hyperconnected 24/7, but this is not always easy to achieve, especially if you are using legacy voice and data services. With unified communications and collaboration products and services from Paradyn, you can help your personnel to connect more efficiently and intuitively. Unified communications and collaboration combine multiple forms of real-time and historical communications like voice, video, instant messaging and software applications into a single environment, making it easier to connect. Business processes improve as a result, which has a real impact on your bottom line.

Hosted Telephony

The reality is that 80% of business are still using legacy on-premise PABX systems which haven’t developed since the late 1980s. Along with traditional voice services from telco providers, this means that they are paying more for less. Facts show that moving from ISDN lines to hosted telephony can save businesses up to 70% on line rental and reduce call costs by using your data connection for voice. Our hosted solution is delivered on a per seat, per month financial model and is hosted in the cloud, removing the need for onsite hardware and ongoing maintenance.

Paradyn offers highly competitive rates, flexible contracts and inclusive call packages on lines, including local, national, international, mobiles and calls to non-geographic numbers.

Maintenance & Support

We offer tailored maintenance and support packages with all solutions that we provide. These packages ensure that our clients enjoy a combination of vendor support and our own expert engineering resources throughout the full life cycle of a infrastructure deployment.

Hardware Maintenance

Paradyn is a leading provider of ICT hardware break-fix and maintenance services supporting organisations across Ireland. We offer a complete solution for managing our customers’ hardware and software support requirements. Timely hardware repairs are accomplished through a national network of certified engineers, as well as a spare parts inventory which is strategically dispersed throughout the country. If a unit cannot be repaired, Paradyn may provide loan equipment, a full unit replacement or an alternative solution until the original equipment is replaced.
Our maintenance services are offered with various levels of cover and response times which have been designed to meet the needs of a varied customer profile.

Audit & Report

Paradyn adopts a comprehensive approach when it comes to network infrastructure auditing. Our highly experienced professionals use the latest technology and software to analyse the operation and design of your current infrastructure. Our broad experience across many facets of IT infrastructure enables us to analyse everything from PCs, laptops, network, software and servers within your network to enhance the efficiency of your existing network infrastructure.
Our detailed report will provide you with a grading system for all areas audited and recommend the urgency for which action should be taken. Once completed, you will have a thorough understanding of the state of your network, including which areas need improvement and how urgently those improvements should be implemented.

Service Level Agreements

A key element of any managed service contract that we provide to our customers is the Service Level Agreement drawn up with each customer to ensure that you are getting the level of service that you need so that you can focus on your business.
We have a comprehensive set of performance indicators that we use to ensure that all our customers are getting the most out of their services with Paradyn. Whether it is 24/7 or 8-5, we have a managed service contract that will suit your organisation.

Remote Monitoring
& Management (RMM)

Remote monitoring and management, also known as network management or remote monitoring software, is a type of software that Paradyn uses to remotely and proactively monitor our client’s endpoints, networks and computers.
RMM technology gives Paradyn the ability to manage more clients than traditional break-fix IT providers and to do so more efficiently. Through our technology, our engineers can remotely install software, perform updates, administer patches and more – and this can often all be done from a single, unified dashboard.
We can administer tasks simultaneously to many computers at once, helping us to prevent time-consuming traveling from one customer site to another for routine maintenance, so you will have the quickest reaction time to your network issues.

“Paradyn successfully won and delivered a number of projects for us using the very latest technology and were a natural choice when it came to carrying out a major upgrade, which they delivered on time and on budget.”

Brian FahyIT Manager, GlaxoSmithKline, Dungarvan

“We had a very short time frame to connect two buildings together and Paradyn came through for us. The sales team guided us through the options and eased any fears, with what for us was new technology. The install team provided a quick but very well executed install on the two buildings. They changed their work plans to fit our demanding schedule and provided a very stable network link that performs exactly as promised. We will be using them again.”

Ed O'DonnellIT manager for Kellogg Europe

“Paradyn has provided Dun Laoghaire Rathdown County Council with highly professional surveying and installation services for wireless connectivity since early 2010. We know we can rely on Paradyn to provide us with a prompt and efficient support service at all times and the Council very much looks forward to continuing its relationship with Paradyn into the future.”

Bob NolanIT & Communications Dept, Dun Laoghaire Rathdown County Council

““Fingal County Council have been using SAF Tehnika licenced microwave radio equipment for over 4 years to deliver increased capacity to a large number of our remote sub offices across the County. Their radio’s have proved to be very reliable in the delivery of our licenced wireless network requirements and we now use their 17GHz licence free product for our short distance high capacity requirements. These cost effective radio’s have provided us with 100Mb/s full duplex capacity to a number of our sub offices replacing older 5Ghz radio links and DSL circuits which were no longer sufficient for delivering our increasing data demands.” ”

Fergus HealyIT Infrastructure Manager, Fingal County Council

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