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How Do You Get The Most Benefits Out of Office 365 For Business?

Daniel O’Neill, Head of Managed Service at Paradyn, provides five tips for businesses to maximise the value of their Microsoft Office 365 licence.

According to Microsoft’s latest results, Office 365 now has 200 million monthly active users. The suite of business products is the most used business process app in the world and its continual growth is thanks to the diverse range of tools it offers commercial users. However, not every business is utilising Office 365 to its full potential. There are many more features outside of just sending emails and creating documents that are readily available to users.

Here are 5 top tips to get maximum benefits out of your Office 365 subscription

1. Take advantage of anywhere, anytime access

With remote working more common place than ever before, Microsoft’s cloud-based products have become more increasingly helpful. Office 365 online is perfect for all business scenarios – whether working from home, in the office, or on the move – employees can seamlessly access the full suite of Office apps and services. By simply signing into Office 365 online from any device, users can access all features including opening, using and sharing company files, data and emails.

2. Collaborate easily with colleagues

The ability to efficiently collaborate with colleagues – no matter where they are located – is especially important during these times. Businesses should ensure they are utilising all of the features and tools that Office 365 makes available for them. Since the outbreak of COVID-19, daily users of Microsoft Teams are up by 70% and it’s easy to see why. Create groups and conversations, schedule meetings, share files seamlessly and work effectively on group projects – all within a structured hub. By using other apps like OneDrive and SharePoint, you can avoid confusion and multiple versions of documents in circulation by making use of co-authorship features with colleagues to ensure changes are tracked in a productive and easily managed way. These advantages of Office 365 have a daily impact on productivity making it a winning business process app.

3. Securely store sensitive data

While providing emerging tools and technology to aid employee collaboration and productivity is important, it’s also imperative that your organisation’s security isn’t compromised. Microsoft weaves in security measures across its product suite to help safeguard data, devices, apps and users. As the platform is cloud based, many of these features will be updated automatically. However, it’s important to take time to review your security settings and enable features such as multi-factor authentication, identity and access management, and endpoint protection to improve security on remote devices.

4.Analyse business performance

Across our personal and professional lives, we are producing more data than ever before. With the right tools and capability to analyse large volumes of data, businesses can make far more informed decisions. Microsoft Power BI and Workplace Analytics are examples of powerful analytic tools available to Office 365 users. These applications allow for a data-driven culture that enable businesses to see the bigger picture, monitor and track performance over time, and have more confidence in their decision making. Not only does this benefit end users as well as stakeholders it can actually save businesses and organisations money.

5. Create a home for everything important

One of the biggest benefits of Office 365 is its ability to help improve productivity through clever and efficient applications. OneNote is an excellent organisational tool that helps you to keep pace in a world of information overload. Employees can take notes, build lists, access content from anywhere at any time, seamlessly integrate notes with other application and share information easily with co-workers. 74% of Companies Plan to Permanently Shift to More Remote Work Post COVID-19, so the features and advantages of Office 365 as an organisational and project management tool are essential.

From collaboration to security to analytics and organisation, Office 365 allows you to do more, from anywhere securely, in less time. We’ve only touched on some of the hidden and less well-known features which all add up to significant gains in user experience, productivity and performance. A dedicated technology partner can help implement these tools, onboard employees and manage continued software innovations to help you to maximise the value of your Microsoft 365 licence. Contact Paradyn today to learn more about what we can do to help.

Daniel O’Neill
Head of MSP, Paradyn
Daniel provides the expertise in the development and management of LANs, WANs, corporate storage, Operating Systems, public/private cloud and security systems. Skilled in designing infrastructure and implementing technology to support businesses in core and edge site topography. Adept at translating business needs into technology requirements to enable the achievement of business objectives and in managing all phases of technical & business projects. Cluster and Storage expertise across numerous designs/technologies to enable business productivity achieving high grade SLA’s.

Paradyn provides advanced cybersecurity solution for Cork County Council in €500K deal

Pictured at the announcement that Paradyn has implemented an advanced cybersecurity and network solution for Cork County Council in a €500,000 deal, are (L-R): Eileen Kelly, Cyber and IT Security Programme Manager, Cork County Council; and Paul Casey, Chief Operations Officer, Paradyn.

 

Paradyn provides advanced cybersecurity solution for Cork County Council in €500K deal

Paradyn, Ireland’s only end-to-end IT and communications service provider, today announces that it has implemented an advanced cybersecurity and network solution for Cork County Council in a €500,000 deal over the next three years. Having won a competitive tender process, Paradyn will provide security operation centre (SOC) as-a-service and network support to the council to help mitigate cyber risk for the local authority.

Paradyn’s provides local and wide area networks (WAN) for Cork County Council, connecting its central office to its 100 regional office locations, as well as public libraries, fire stations and civic amenities throughout the county. The cybersecurity solution will help to protect users across one of the biggest wireless networks in Ireland.

Paradyn’s dedicated cybersecurity team provides the council with 24/7 network monitoring from its recently launched TotalView Operations Centre based in Little Island, Cork. This proactive monitoring enables Cork County Council to quickly identify and resolve potential security risks or breaches before significant amounts of sensitive data can be compromised.

The enhanced cyber defence mitigates security risks and reduces network downtime so council staff and citizens availing of public IT services, such as library or council office Wi-Fi hotspots, can enjoy a more reliable user-experience. Paradyn’s security team leverages the latest Security Incident and Event Management (SIEM) software to identify, monitor, record and analyse security events anywhere on the council’s network in real time.

Outsourcing the management and security of its network to Paradyn has reduced the time spent by the council’s IT team on network upkeep by more than one-quarter – enabling it to focus on value-adding IT projects that enhance public services.

In designing the network and security infrastructure, both Paradyn and Cork County Council implemented Centre for Internet Security (CIS) Controls – a set of prioritised security actions based on global consensus of best practice. Ranging from malware, email and web defences to employee awareness training and penetration testing, the controls help to protect the council against the most widespread cyber-attacks while aiding regulatory compliance with measures such as GDPR.

Eileen Kelly, Cyber and IT Security Programme Manager, Cork County Council, said: “The nature of cyber-attacks has evolved to a point where reactive security measures alone are not enough. The proactive network monitoring provided by Paradyn enables us to keep a close eye on incidents on our network so we can identify issues before they have time to cause potentially huge financial and reputation damage.

“Cybercriminals often target their attacks in out-of-office periods and it wasn’t feasible for us to internally monitor our network around the clock. Paradyn’s SOC-as-a-service means we have a cost-effective, 24/7 cyber defence in place. Our IT team can instead focus their efforts into enhancing the quality of our online services and user-experience for staff and members of the public right across the county.”

Paul Casey, Chief Operations Officer, Paradyn, said: “By implementing global best practice controls, Cork County Council has taken a responsible and holistic approach to their security set-up. We’ve helped the council to navigate this journey to a robust level of IT security that will benefit all those who avail of the council’s services, as well as every employee using the council network daily. Our advanced cybersecurity support is ideally suited for local authorities. We will seek to implement this solution and emulate the strong example laid out by Cork County Council with other councils throughout Ireland.”

For more information, please contact us today:

Email: info@paradyn.ie

Phone: 01–299 3950

How to choose a top cybersecurity company

Paradyn Cyber Security

Rob Norton, CTO at Paradyn, outlines 6 things to look out for when choosing a top cybersecurity company.

Cybersecurity issues are becoming a day-to-day struggle for businesses. Unfortunately, cybercrime shows no signs of slowing down either, with the volume of phishing emails and attacks targeting remote workers growing significantly this year. Given the scale of damage a cyber breach can cause to your company’s finances and reputation, it’s essential that businesses have an effective security and risk management solution in place. Turning to a top cybersecurity company is the answer for many.

Sourcing and retaining the IT talent needed to implement and maintain a comprehensive security solution isn’t feasible for most organisations. Rather than employing in-house cybersecurity staff, the norm is now to outsource this function to a specialist cybersecurity provider – a far more cost-effective option for the majority of organisations.

While a cybersecurity partner can help to keep your business’s (and your customers’) data protected against cyber-attacks, the sheer number of providers out there can make choosing a specific provider difficult. Here are six things to look out for to ensure that you choose a top cybersecurity company:

1. What are your cybersecurity needs?

Before scouring the websites of every cybersecurity company out there, first focus on defining your organisation’s exact security needs. Almost every organisation will require basic security features like a firewall, anti-virus protection and back-up solution, while more advanced technology solutions can take your protection to the next level.

Top cybersecurity companies will first conduct an IT security assessment or audit to determine what are your core risks and greatest areas of weakness. From the results, you can determine exactly what data needs to be protected, where it should be stored and who has access to it. This stage should always come before implementing security solutions so you know you are only paying for the level of security your company actually requires.

2. What range of cybersecurity services are on offer?

Today’s cybercriminals will attempt a range of attack methods to bypass your company’s security measures. Cybercriminals don’t limit their focus to one vector of attack, so neither should your cybersecurity provider. It’s crucial that your cybersecurity company offers a range of services and can provide a multifaceted security solution, including services like network security, cloud security, compliance, device management and data security.

3. What partnerships and certifications does a top cybersecurity company have?

When researching the various technologies a cybersecurity company offers, also take the time to review the partnerships they have, ideally with leading global technology vendors. This can help to ensure that you will gain access to the most cutting-edge cybersecurity technology solutions. It’s also worth examining what levels of affiliation and accreditation the company has with these vendors. Certified partners will be able to demonstrate a proven track record of successfully implementing these technologies, distinguishing them from those without certifications.

4. What level of availability can you expect?

Cyber attacks often occur during out-of-office hours, when it’s unlikely the IT team will be around to quickly investigate issues. Cybersecurity companies with a dedicated network and security operations centre can provide 24/7 network monitoring so your business remains protected at all times.

Likewise, communication with your security provider is key to success, so prioritise those who have high-levels of support availability. As well as being on hand to help with any technical issues, support teams who are readily contactable will improve your relationship with your cybersecurity partner. This will help them to better understand your needs so they can make tweaks over time to get the very best out of your cybersecurity setup.

5. Are the cybersecurity solutions scalable?

Another factor worth considering is the scalability of the services and solutions offered by the cybersecurity company. Every business is on a journey, and your exact cyber needs will evolve and change over time. For example, if you are planning to open new locations or expand to new markets, question cybersecurity providers in advance to determine whether the proposed security model is capable of scaling in line with your own business growth plans, without causing major disruption.

6. What experience does the cybersecurity firm have?

Finally, when doing your due diligence on a cybersecurity firm, take a look at the experience of both the company itself and its team. Top cybersecurity companies with experience in your industry could be a great fit. If possible, check to see if they have had customers in a similar field to you. As well as reviewing the legacy of the company, review and ask its senior management team about their experience and examples of relevant work they have done which provides insight into their capabilities.

Paradyn is one of Ireland’s top cybersecurity companies and we continually strive to enhance our cybersecurity offering for customers. We recently announced the launch of our dedicated network and security operations centre, the Paradyn TotalView Operations Centre, to grant customers a complete overview of their infrastructure and the cyber threat landscape. If you’d like to know more about the breadth of our cybersecurity offerings, please contact us today to speak with a member of our team.

Rob Norton
Chief Technical Officer, Paradyn
Rob has been in the Technology industry for over 20 years and brings technical experience in Networking, Systems & Software Development to Exigent. As Paradyn’s Chief Technical Officer, he has responsibility for the Technical solutions developed by the business. Rob is one of the founding members of Exigent Networks and has achieved extensive ICT certifications from leading global vendors like Cisco, Citrix, F5 and fixed wireless manufacturers Ceragon and SAF. Rob has deep technical roots in B2B infrastructure, SaaS technologies and Hybrid IT solutions covering all aspects of Paradyns business.
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How to develop a strong cybersecurity strategy

Paul Casey, Chief Operations Officer at Paradyn, shares five tips for businesses to create an effective IT security roadmap and develop a strong cybersecurity strategy.

With many businesses now forced to rely on remote working solutions and as technology becomes increasingly ingrained in the daily functions of organisations, IT decision makers are best advised to take a long-term approach to developing a strong cybersecurity strategy to prepare for future threats. Public or private sector, international or indigenous, enterprise, SME or start-up, virtually all businesses are handling sensitive data on a daily basis. Your IT security roadmap must account for customer, client and employee personal data, as well as financial and company information. Building a cybersecurity strategy framework to protect and secure this data is now essential.

But how can organisations develop, refine and implement a cybersecurity strategy that protects this data both now and continuously over time? Here are five tips for businesses seeking to establish an effective cybersecurity strategy:

1. Be proactive and prepare an IT security roadmap for the future

Cybersecurity measures are often only implemented on a reactionary basis as a result of a data breach or cyber-attack. However, by taking proactive preventative measures, organisations can pre-empt attacks and avoid or mitigate against the resultant long-term reputation damage and hampering of employee productivity.

Consider what your organisation will look like in the future and build a strong cybersecurity strategy that can support your growth objectives. In doing so, you can help extend the longevity of your IT security system and minimise disruption to your employees by avoiding the need to constantly update outdated systems.

With scalable and proactive cybersecurity and monitoring measures in place, your IT systems and the data that is stored on them can remain protected while the IT team is freed up to concentrate on solutions to enable business growth.

2. Understand the cybersecurity risks pertaining to your business

Every business has unique challenges and obstacles to overcome on a daily basis and your organisation’s cybersecurity strategy is no different. Whether you’re a multinational that deals with overseas clients and conflicting time zones or you’re a rapidly scaling SME, you will have individual cybersecurity needs and concerns that require customised solutions.

For example, if you are a business that now facilitates or relies on remote working for your employees, you’ll need to ensure that they have seamless access to work files and that their work devices and data they access are kept secure and safeguarded from a cyber-attack.

By outlining your day-to-day activities and understanding the potential risk factors associated with your unique business, you can better design a cybersecurity strategy that aligns with your work and is effective in the long-term.

3. Utilise a security framework for putting together a roadmap for securing your organisation. 

For businesses, leveraging a security framework ensures that your company and customer data stay safe. You want to use trusted security and privacy frameworks for your business and we think the controls in the CIS framework are an excellent fit for many businesses and startups.

Among the many benefits that our customers get from implementing the CIS Controls, prioritisation of what you need to do is an immediate win and is something that most organisations struggle with. They were designed to help organizations rapidly define the starting point for their defenses, direct their scarce resources on actions with immediate and high-value payoff, and then focus their attention and resources on additional risk issues that are unique to their business or mission.

4. Align your cybersecurity strategy with all business functions

The integration of a strong cybersecurity strategy should incorporate all functions of your business. From marketing to sales to logistics, you need to ask yourself whether your cybersecurity measures adequately address all aspects of your business.
Often, human error can be the reason why data is exposed to threats, so integrating a new security system without employee training can leave your business vulnerable. If your employees are unaware of how to handle data according to best practice, it can undermine your overall cybersecurity strategy and any preventative measures.

Seeking guidance from an IT specialist on how to manage your systems and synchronise them with all functions of your business can mitigate risk and exposure down the road.

5. Choose an experienced Managed Service Provider to help with your IT security roadmap

Developing an IT security roadmap can be a complex task, but given the consequences of a security breach or failure, it may even be a critical step in ensuring the survival and growth of any business. An IT security roadmap can alleviate pressure on IT managers who are often occupied by managing daily IT challenges and firefighting user issues, distracting them from growth oriented innovation.

Partnering with a Managed Service Provider to put in place solutions and support for the day-to-day maintenance and upkeep of a security system, ensures that your business remains secure and compliant, while improving employee productivity.

Organisations of every size and service offering need to be mindful of their IT security. From scalable solutions to ensuring all of your team knows the best practices to adopt, a cybersecurity strategy should be proactive, preventative and specific to your business.

If you’re interested in speaking to a managed service provider who can complete a full security audit and develop a comprehensive and bespoke cybersecurity strategy, contact the Paradyn team today to find out more.

Paul Casey
Chief Operations Officer, Paradyn
Paul has been in the Technology industry for over 20 years and brings vast senior leadership experience to Paradyn’s technical and operational teams. As Operations Director, Paul is committed to customer service and has specific responsibility for Operations and Human Resources departments. Paul was one of the founding members of Exigent Networks and has previously held a number of roles in the Technology sector, both in Ireland and Internationally.

Deloitte Fast 50 Winners Announced

 

Paradyn named among the fastest growing technology companies in Ireland at Deloitte Technology Fast 50 2019 Announcement

We are delighted to announce that Paradyn has been named among the fastest growing technology companies in Ireland at the Deloitte Technology Fast 50 Awards, which took place in Dublin on 25 October 2019. Paradyn was awarded based on our strong business growth over the past four years, as well as continued investment in enhancing our service offering to enable stress free end-to-end ICT for Irish businesses.

The Deloitte Technology Fast 50 is one of Ireland’s foremost technology award programmes. This year marks 20 years of the programme, celebrating innovation and entrepreneurship in Ireland’s indigenous technology sector. It is the second time Paradyn has made the Fast 50 ranking, and is a sign of our continued business growth and success.

In addition to Paradyn’s average percentage revenue growth over the past four years, the judges also took into account our commitment to growing and improving our managed services, which is key to our ongoing success.
Our experienced team played a crucial role in Paradyn’s recent growth. We’ve added talented new members to our team to ensure that as we grow, we continue to resolve problems quickly, provide comprehensive support and maintain our excellent levels of customer satisfaction and retention.

Our focus on researching, developing and investing in new technologies to increase security and reduce complexity has been essential in attracting new business and retaining existing customers. We also have invested in building strong partnerships to ensure that we can provide our customer base with the very best and most efficient technology solutions, enabling a higher return on their IT investment.

Paradyn is proud to be named a winner in this prestigious programme which is a great benchmark for our success. We’re determined to continue to add to Ireland’s best ICT team, improve and refine our existing services and add new capabilities, all of which will contribute to further business growth.

Details of the full Deloitte Technology Fast 50 ranking list are available at www.fast50.ie.

For more information, please contact us today:

Email: info@paradyn.ie

Phone: 01–299 3950

Paradyn launches new SD-WAN service

 Introducing our SD-WAN, High-Speed Connectivity Service Announcement

Paradyn, Ireland’s only end-to-end IT and communications service provider, has announced the launch of a new SD-WAN service which is expected to generate €1.5 million in new revenue over the next two years. The software-defined wide-area network (SD-WAN) service provides businesses the ability to dynamically connect multiple site locations, optimise network performance, and reduce network connectivity costs.

The IDC has forecast that the overall SD-WAN market will grow at an annual rate of 40% through to 2021 to become a $4.5 billion market. Paradyn expects to increase its revenues by attracting and on-boarding new customers looking to upgrade their existing network infrastructure, as well as  growing its service offering to existing customers.

Paradyn becomes one of the few IT providers in Ireland to offer a managed SD-WAN service, helping Irish companies to easily deploy and manage the network architecture. SD-WAN supports multiple connection types, including broadband, MPLS, and 4G, and dynamically steers traffic around network bottlenecks and issues. This maximises bandwidth availability to ensure the optimal delivery of business applications and greatly reduces the possibility of network outages. Those who avail of Paradyn’s service are enabled to overcome common network congestion issues, such as low-quality VoIP calling and video streaming, which plague many Irish businesses.

Paradyn noted an increased demand for improved network connectivity amongst its customers, as businesses utilise a growing number of cloud-based applications. Traditional networks are unable to maintain the strong speeds and optimised connectivity required to facilitate the growth of cloud computing. Scaling legacy network solutions to overcome this challenge is time-consuming and costly. Paradyn designed its SD-WAN service as a cost-effective alternative which can deliver a high-speed, secure, and reliable connection across multiple locations.

Paradyn’s new service can cut businesses’ wide-area network costs by up to half in comparison to traditional configurations. Automated network changes reduce the number of people required for installation, management, and support, with specialist hardware no longer needed, and a range of efficiencies stemming from improved performance all contributing to lower network costs.

Several of Paradyn’s customers are already piloting the technology and there is particular interest amongst companies who prioritise data security. Paradyn has built-in security across every aspect of the service, including a range of managed security features. Connections to a company’s network made remotely and across different office locations can all be managed and secured centrally. This also enables users to easily define, implement and manage network policies that make the most sense for each location, with the deployment of policy changes reduced from a matter of months to days.

Cillian McCarthy, CEO, Paradyn, said: “At Paradyn, we receive consistent feedback from customers that connectivity speeds and consequent sub-optimal application performance are some of the greatest barriers to their digital transformation projects. SD-WAN can overcome these challenges seamlessly and we’re thrilled to bring to the market a managed network solution that will greatly enhance our customer’s digital experience.

“Now is the perfect time for businesses who need to connect multiple locations to consider how to do so in the most efficient and cost-effective way. While there are many significant benefits to SD-WAN, there are also many elements at play and many decisions to be made which can make adoption seem complex. That’s where a managed service provider like Paradyn comes in. We can manage every aspect according to the customer’s needs, with all the work taking place in the background so end-users can simply enjoy a seamless experience with all applications and services working exactly as intended.”

For more information, please contact us today:

Email: info@paradyn.ie

Phone: 01–299 3950

Paradyn and BT Ireland’s €1.2M cloud connectivity deal

Paradyn investing in greater resilience and higher speed connectivity up to 10 Gbps through BT’s Citywest data centre

 

Paradyn, Ireland’s only end-to-end IT and communications service provider, today announces a €1.2 million cloud connectivity deal with BT Ireland. The agreement will enable Paradyn to provide increased bandwidth up to 10Gbps, resilient connectivity and secure cloud hosting to customers.

As Irish organisations embark on their digital transformation journeys, speed of connectivity has become ever more critical. This, coupled with the growth in demand for flexible mobile working, has fuelled the requirement for increased bandwidth and improved resilience among Paradyn’s customers.

By providing customers with a primary and secondary internet connection, Paradyn can ensure zero downtime and ultra-fast internet speeds, in line with the company’s vision to simplify customers’ IT in the increasingly complex world of technology. It can also access more than 37 communications carriers globally, via the enhanced cloud connectivity provided through BT Ireland’s Citywest facility in Dublin. This will support customers operating across multiple sites and also allow customers to scale quickly when needed.

Paradyn counts corporate and public sector organisations as customers, including Ryanair, Bloomberg PolarLake, Carbery Group and Cork, Galway, Donegal, Meath and Wexford County Councils, where it has saved these customers significant time that was previously spent managing complex IT systems. The agreement with BT Ireland will enable these bodies to meet stringent regulatory requirements.

Cillian McCarthy, CEO, Paradyn, said: “Secure, reliable and fast connectivity is vital for organisations operating in today’s digital economy. They need guaranteed uptime and absolute assurance that their workloads are safe and to meet those needs, we are announcing this investment in additional cloud and connectivity infrastructure.

“Many of our customers require the highest levels of security, as well as backup and data recovery solutions. The additional hosting infrastructure will enable us to continue to provide these services with even greater peace of mind for our customers.

“We pride ourselves on providing an end-to-end IT and communications managed service solution that saves time for our customers by reducing complexity. BT Ireland has a proven track record of providing a secure, reliable service and our partnership with them delivers the stability required by us and our customers.”

Peter Evans, director of wholesale, BT Ireland, said: “Businesses today are ever more dependent on reliable high-speed connectivity, best in class security, and optimum customer service, all of which customers can be guaranteed of with BT. Under this new agreement, Paradyn can continue to provide improved resilience and enhanced security solutions to its customers.”

Paradyn manages more than 30,000 public and private sector users who utilise upwards of 75,000 devices between them. As well as managed IT and communications services, the company specialises in providing clients with integrated cyber security solutions that can help them to defend against advanced threats.

For more information, please contact us today:

Email: info@paradyn.ie

Phone: 01–299 3950

Paradyn working in 150K deal with Flow Technology

Paradyn enables mobile working in €150K deal with Flow Technology

Paradyn, Ireland’s only end-to-end IT and communications service provider, today announces that it has designed and implemented a full IT network and system upgrade for process engineering firm, Flow Technology. In a deal valued at €150,000, Paradyn’s solution provides high-speed broadband, increased reliability and security. It also enables flexible mobile working for Flow Technology’s employees.

Established in 1978, the privately-owned process engineering company based in Charleville, Co. Cork, is one of Ireland’s leading process engineering firms that designs, manufactures and installs specialist equipment and systems for the manufacturing sector across the biopharma, pharmaceutical, beverage, food and dairy industries.

Flow Technology has experienced significant growth over the last five years, with staff numbers increasing from 39 to 63 during this time. Annual turnover has also grown almost 10% year-on-year since 2013. Earlier this year, in response to increased customer demand, Flow Technology made significant investment in a second fabrication building that increases its capacity by 250% and provides a world class process module fabrication facility with two five tonne overhead cranes giving it the capacity to manage multiple concurrent projects.

Outdated IT infrastructure and a slow broadband network made mobile working very difficult and staff were also spending a significant amount of time on IT management, these factors were hampering company growth.

Paradyn designed and implemented a full network and IT system upgrade including a new on-site IT command centre where all of Flow Technology’s IT is centrally controlled. This included a highly secure, confidential network along with super-fast wireless broadband, with failover to fixed line broadband. Paradyn also installed a cloud-based solution, so that staff can now work between Flow Technology’s two sites – from home and on the road, thus facilitating mobile working.

Security was a crucial element in the new infrastructure and to protect against cyber-attacks, Paradyn implemented a full disaster recovery plan, including multiple forms of back-up and security on mobile devices. Flow Technology is supported by Paradyn’s fully manned helpdesk.

Cillian McCarthy, CEO, Paradyn said, “The value of this integrated solution for Flow Technology is that our engineers can see all elements of Flow Technology’s IT, security, communications and network infrastructure. This means fast resolution times – 90% of faults get fixed during the first-call, significantly less time spent managing IT and a higher return on Flow Technology’s investment on IT and communications systems.

“Paradyn is Ireland’s only end-to-end managed service solution for IT, telecoms, security, network and business connectivity. As we can build, monitor and securely maintain every aspect of a customer’s IT and communications infrastructure we were well-positioned to provide Flow Technology with a new secure IT infrastructure and high-speed broadband.

“Our engineers monitor all aspects of Flow Technology’s infrastructure from our operations centre, our solution also means that Flow Technology’s employees are spending less time on IT management which increases efficiency while also improving security.”

Kevin Whooley, managing director, Flow Technology said, “Following the tendering process, we knew that Paradyn was the right fit for us as they were capable of manage the entire setup from desktops, to servers to phones to connectivity. The new solution has provided us with an infrastructure that enables mobile working, improves IT reliability and maintains the highest level of security which improves our business performance.

“For us to serve the needs of Flow Technology’s customers and realise our growth targets we needed a secure, reliable, integrated IT infrastructure. Mobile working and security were key elements of the new infrastructure requirements. A large proportion of our customer base are multinationals, making robust information security a critical prerequisite to working with them. The improved mobility capability provides our onsite installation teams, some who are based permanently on customer sites, the ability to work remotely more efficiently and improves communication with our office-based teams and our customers.

“Since we purchased a second building which is more than twice the size of the existing building, we need huge flexibility to be able to have seamless access to our IT infrastructure in both buildings. Similarly, with the new solutions, all our staff – engineers, craft, sales and accounts – can all work remotely giving us greater flexibility and mobility to meet the needs of our customers.

“The investment in the system will pay for itself as little as four years, if not less.”

For more information, please contact us today:

Email: info@paradyn.ie

Phone: 01–299 3950

Paradyn to Double workforce in next two years

Paradyn, a group recently formed from the merger of three separate Irish technology companies, is aiming to double its workforce with the creation of 40 new jobs by 2020.

Company also aiming to double turnover over next three years from €8m to €16m

Dublin & Cork, 5th July 2018 —

The group, which was established earlier this year through the merger of Exigent Networks, Irish Telecom and Netforce, said the newly created roles form part of a €4 million investment.

Paradyn said it has already started recruiting for the new roles with positions available in areas such as finance, network engineering, technical solutions architecture, technical sales and support, marketing and business development

The group provides managed IT, security, network and business connectivity services to more than 30,000 users across 300 customers. Clients include GlaxoSmithKline, Eurofound and Cork County Council.

In addition to doubling its headcount, the company is looking to the same with turnover by increasing revenues to €16 million from €8 million currently.

The group said growth will be driven by the introduction of new services in the areas of security, networking and IT, as well as cross-selling to existing customers, new business wins and acquisitions.

“Acquisition is a key strategy for us. We are on the lookout for other IT, communications and information security businesses which can integrate into the company to add further to our unique ability to deliver more secure and easily managed technology infrastructures to our customers so that they can generate a higher return on investment on their IT and communications systems,” said chief executive Cillian McCarthy.

For more information, please contact us today:

Email: info@paradyn.ie

Phone: 01–299 3950