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Paradyn commits to being carbon-neutral by 2030 as part of Techies Go Green movement

Dublin, 21 September 2022 – – Paradyn, one of Ireland’s leading cybersecurity service providers, is today announcing that it has joined Techies Go Green, a movement of IT and tech-oriented companies who are committed to decarbonising their businesses.
It joins the community of organisations who are aiming to become carbon-neutral by 2030 at the latest.

Techies Go Green enables each member to purposefully improve their energy efficiency by collaborating and sharing practical know-how. Started by IT distributor DataSolutions, more than 200 companies have signed up to the initiative to date.

Cillian McCarthy, CEO of Paradyn said: “We are delighted to join the Techies Go Green movement, underscoring our commitment to a sustainable future. It’s a vital initiative which not only builds climate awareness but points to actionable solutions to the challenges we face. These challenges need to be addressed through collective action and we look forward to working closely with the team at Techies Go Green and our industry peers on our journey to net-zero.”

Michael O’Hara, Techies Go Green co-founder said: “We are delighted that Paradyn has joined Techies Go Green – an important initiative which aims to benefit companies, people and the planet.
“It is vital that every business takes responsibility, sets targets and reduces their environmental impact on the earth. Techies Go Green is designed to support this, share ideas and make a sustainable difference.” To learn more about or become a signatory with Techies Go Green, visit www.techiesgogreen.com.

About Paradyn
At Paradyn, we build strategic partnerships with our clients. Our clients benefit through our security-first approach from best-practice consultancy of their entire IT estate right through to implementation, monitoring and ongoing support. Our team of highly trained network and security consultants deliver best-in-class advice and support so our customers can reduce cyber risk and focus on delivering their core business activities. www.paradyn.ie

About Techies Go Green
Techies Go Green is a movement of IT and tech-oriented companies who are committed to decarbonising their businesses and becoming green and verifiably sustainable. Founded by DataSolutions and with more than 200 businesses signed up to date, its aim is to enable each member to purposefully improve their energy efficiency by collaborating and sharing practical know-how and committing to becoming carbon neutral by 2030 at the latest. https://www.techiesgogreen.com

5 Reasons To Switch Backup

Introduction

By now, our worlds have been completely flipped upside down. But one thing remains the same. Most legacy backup solutions in the market today…well… aren’t very good. Spending too much effort on backup, IT admins lack the time, resources and simply the energy to proactively tackle the real business challenges are holding businesses back and slowing them down. The frustration is real, people!

Here’s some data to prove the point. Between September and December 2020, an independent research company asked 3,000 IT pros from 28 countries about their backup and it turned out that only 63% of backups completed on time without errors and 33% of all restore jobs/tasks fail to be successful. Leaves a bad taste in your mouth, doesn’t it?

These days, IT needs to think not one, but several steps ahead. Taking ransomware, vendor lock-in, storage capacity, cloud mobility, as well as unpredictable world economical and health factors into the equation.

To add a cherry on top, the events of 2020 and now 2021 have compounded these pressures like a match to a tinderbox. From the explosion of remote working, to the increasing sophistication of security attacks, data protection needs to be a priority. Don’t settle for “meh”. You can’t afford to put it off any longer.

If you’re reading this, you can probably attest to some, or maybe even all, of the above. This means you’re likely a victim, I mean customer, of one of those mediocre backup solutions.

It’s OK. Know this: you’re not alone. IT pros around the globe are feeling your pain! This quick read is designed to help you understand the why and when.

Then, the ball is in your court to determine the how.

List Of The 5 Reasons

Here is what 1,500 IT pros from around the globe had to say when asked this simple research question:

Another very interesting data point from this question:

Only 2% of respondents claimed, “nothing would drive my organization to change its primary backup solution to a new solution or service”. If 98% of IT pros having a reason to switch doesn’t scream a lack of trust, loyalty and confidence in their current provider, nothing else could!

Reason #1

My current backup is unreliable.

The most popular reason to switch primary backup solutions is reliability or, a lack thereof. This comes from taking 20-year-old code (or even 30 if you can believe it) and attempting to retrofit it for the IT challenges of today. It’s the equivalent of the Winnebago in Spaceballs. Absolutely ridiculous. (If you’re too you ng to get that joke, Google it, then watch it. That movie is great. And may the Schwartz be with you!)

In addition, dedupe databases often become error prone and can cause complete data loss. Many solutions lack data recovery verification, or only provide this availability for limited platforms (for example, VMware only). Another issue is simply visibility into what is working and what’s not. All too often, IT admins only find out there’s an issue when it’s too late. It’s like discovering a leak in your roof in the middle of a monsoon. Not good.

Many companies chalk this up to lack of training or skills. This is untrue. If a backup solution is stable, reliable and easy to use, then you shouldn’t need a PhD to work it. In addition, many IT pros avoid testing due many reasons, but a modern solution can test your backups on schedule in an isolated virtual network.

What you should expect from your next backup solution is peace of mind, and a “set it and forget it” type of confidence. You deserve a solution that’s got your back. Plus, imagine actually knowing that you can restore when needed.

Reason #2

Once you add everything up, it costs a lot.

When considering the cost of data protection, it’s easy to focus on the traditional costs — hardware, software and storage. Some hardware costs can come at a premium when you’re locked-in, and your software isn’t flexible enough to handle alternatives. Many software solutions include add-ons, secondary components or ongoing services so make sure nothing is excluded from your calculation. For storage costs, we all know someone who has been burned with hidden charges and data reduction promises that never quite come to fruition. The days of simply pointing to a target are over. You need to find the right balance between performance and cost efficiency, and the recovery SLAs you’re comfortable with for the cost. Without any “gotchas”. Those are the worst.

Don’t forget the less tangible, often forgotten costs. The cost of downtime and data loss. In addition, impacts that downtime and data loss can have on your relationship with your customers or damage to brand integrity can be quite impactful. The time, effort and resource costs to not only maintain your backup infrastructure, but also to get ramped up, trained and running at full capacity. Another cost is lost productivity. Few things are more frustrating to an IT pro than when they are wasting time and energy reacting to data protection issues, opposed to proactively working on other important project.

What you should expect from your next backup solution is a simple, yet flexible cost model; where you can use the hardware and storage you want, that can snap in with the software solution you like. You should also be able to make a change in your own environment without setting off a domino-effect nightmare that results in you having to cancel your weekend plans to clean up the mess. This restriction also prohibits your use of modern technologies which perpetuates a long-term effect of reduced efficiency.

Reason #3

That ROI never became a reality.

We’ve all been promised software could do something only to later find out that it couldn’t. Now you’re juggling multiple solutions to cover certain aspects of your environment, or that path to simplicity just became more complex. That ROI calculator you were promised drifted away just like Homer Simpson disappearing into the bushes taking your confidence, budget and reputation with him.

Another ROI consideration for your benefit is data re-use. All data protection solutions encapsulate a great deal of data. In today’s ecosystem, data is power, and the right ROI calculation isn’t simply crunching the numbers of time saved versus money invested, but the value provided by putting your data to work.

What you should expect from your next backup solution (and those that are selling it) is the principle to “under promise and over deliver”. No Sales Engineer demo magic tricks. A software-defined trial experience with YOU in the driver’s seat, available immediately without waiting on an appliance to be delivered and a Systems Engineer to configure it. Maybe you can even find a solution to help you tap into the power of the data gold mine that you’re sitting on. Like adding marshmallow fluff to your peanut butter and banana
sandwich, that extra layer makes all the difference.

Reason #4

My recovery times are slow, and backup windows are long.

Some backup vendors might try to wow you with an example, but when you dig into product breadth — backup configurations, architectural flexibility, snapshot integrations, replication capabilities — reality sets in. It takes time, years really, to build the required breadth.

Another key factor is recovery speeds and flexibility. Often, it’s not a story of if you can recover, but how easily and quickly can you do it. Count the number of clicks it takes you to recover something simply, they may surprise you. Many solutions either lack the granularity for specific recoveries, or the scalability for bulk restores.

But let’s think bigger — what if you can’t tolerate even a few minutes of data being lost in the shortest of backup windows? You need the big guns — continuous data protection (CDP). Many would agree that it’s the best when it comes built-in with your existing backup solution, operating replicas natively from the same console. However, some vendors still separate CDP as a separately priced product or specialize exclusively on CDP, making you couple it with another product for more regular backup needs.

What you should expect from your next backup solution is a variety of recovery options to satisfy any SLAs, as well as a proven track record of continuous innovation, built on top of a strong foundation of happy customers. Imagine a product release where users are literally giddy to get their hands-on code versus “let someone else QA it”.

Reason #5

This is taking too much of my time and resources.

With backup software, ease-of-use cannot be understated. So much so that “babysitting a backup” is a thing. Far too many products in this industry are hard to use and complicated. Kind of like the latest craze to substitute every meal with some ridiculous 14-ingredient protein shake. Good grief just eat a cheeseburger! But we digress…

Other solutions can do what you want, but only through scripting or the right level of PowerShell expertise. It doesn’t need to be that hard, and you shouldn’t have to build a workaround. You bought software to do that for you!

Another important factor is that your backup software needs to be able to evolve with you — like those adjustable pants we all secretly wish we were wearing for a big holiday meal. If adding a new NAS device or changing cloud storage requires you to change your data protection strategy, spend time re-educating IT staff or losing sleep about whether or not your IT team has the skills do to it successfully, you’re doing it wrong.

What you should expect from your next backup solution is the gift of time. Time back to work on other priorities, cut out of work early or actually use that vacation time that keeps piling up.

Questions to consider.

  • Stability: how often do you encounter stability issues with your current backup solution (bugs, job failures, etc.)?
  • Flexibility: what is your backup storage plan for the next three to five years, and how will data growth, cloud mobility and security risks alter that strategy?
  • Data reuse: you sit on a gold mine of business data within your backups — how are you putting that data to work for you to solve key business problems?
  • Backup/recovery speeds: as business demands for access to data continue to increase, are your RTOs and RPOs getting better, or have they plateaued? Where were they three to five years ago compared to now? Where would you like them to be?
  • Ease of use: how much time do you spend babysitting your backups? If that time was cut in half, what would you do with that extra time?
  • How is your company doing? What growth has your organization seen in the past month, year or quarter?

Conclusion.

By now, hopefully the why should be clear and the when equally so. (Hint: that’s now).

The how is up to you.

At Vault365, we believe our products provide unparalleled backup and recovery and would love for you to take them for a spin.

Our mission is to deliver a modern platform that can cover today’s backup needs, but more importantly can expand and adapt around whatever you’ll need in the future (cloud workloads, cloud mobility, Kubernetes, etc.)

Paradyn is a reseller for Vault365 , who specialize in Microsoft 365 Backup and Backup-as-as-Service. Would you like to discuss how Vault365 can help improve your current backup solution?  Click on the button below, fill out the form, and a Backup Expert will be in touch.

Talk to a Backup Expert

Proactively Managing Security Risks in an Evolving IT Landscape

The last year has changed the way we see and understand the world. It has proven that technology can be a game changer for economies, governments, enterprises, and people.

In today’s IT landscape, it has never been more important to stay ahead of the curve, and organisations are increasingly looking for support from managed IT service providers (MSP). An MSP can proactively monitor your IT infrastructure for updates or potential threats, seamlessly fill in-house skills gaps, and provide support to remote workers.

As remote and hybrid working is being implemented widely, it is important to understand how these new work practices could dramatically increase organisations’ exposure to cyberthreats. In the wake of numerous high-profile breaches and rapid digital transformation amid the COVID-19 pandemic, organisations across industries are looking to increase investments in security measures. According to a 2020 PwC survey, more than half (55%) of technology and security executives plan to increase security budgets in 2021. Now is the time to create a resilient cyber security programme that can help your business stay safe and protect your confidential data.

Given the rapidly changing technology landscape and increasing number of cyber threats, hiring an MSP can help businesses remain agile, control costs, quickly respond to competitive opportunities, get ahead of potential threats, and align IT with evolving business objectives.

In this blog we highlight the top five benefits of working with a MSP:

1. Increased transparency while working remotely

Due to the reduced accessibility and visibility that comes with remote working, more often than not, internal IT teams do not have the capacity to keep up with the latest cybersecurity concerns, such as firewall management, endpoint protection, malware updates, and advanced threat prevention. This is where an MSP specialising in security comes in. They can proactively monitor advanced threats and offer incident response and event investigation services to easily manage security and IT risks while working from home. This provides more transparency and prevents enterprise-wide intrusions.

They can also enhance endpoint security by enabling server security, patch updates, firewalls, and installing software against viruses. If data is compromised, it can lead to irreparable losses and damage brand reputation. Therefore, it is vital to have a secure connection and end-to-end transparency of all the devices being used for work purposes.

2. Improved cybersecurity

An MSP can take a lot of work off your hands when it comes to detecting and addressing vulnerabilities by using a more proactive approach and anticipating potential threats, especially for targeted cyberattacks.
Another added benefit – they are available (up to 24 hours a day in some cases) to take calls and resolve issues on the go, no matter where you are located.
Some MSPs, including Paradyn, can provide advanced cybersecurity offerings such as CIS Controls, to provide highly integrated approaches to security there. CIS Critical Security Controls are a globally recognised recommended set of actions for cyber defence that provide specific and actionable ways to stop today’s most pervasive and dangerous attacks.

3. Helps with compliance

Most industries are becoming increasingly regulated, particularly in terms of safeguarding customer data. It can be difficult to implement cyber security plans that also ensure compliance. If your cybersecurity infrastructure does not adhere to new and updated compliance terms, you might find yourself in breach of those regulations. Again, your MSP can come to the rescue as they stay on top of such changes in the industry, providing expertise and systems to help your company meet the various regulations, such as GDPR compliance,.

4. Access to the latest developments in the IT industry

MSPs are equipped with the latest knowledge and skills required to solve IT issues. They are highly trained and accredited, are aware of evolving trends and closely monitor the cybersecurity landscape. As a result, they can provide your business with the proactive support and systems your business needs. Additionally, as subject matter experts, they are capable of providing the best advice relating to your IT needs and safeguarding your data.

5. Peace of mind for businesses
Using a managed IT service provider can give businesses the time to focus on what they do best – running their business – and in turn, free up staff to focus on their core roles. Internal IT teams can use their time to extend services and innovate, rather than having to deal with added strain.

Additionally, as more organisations choose to stay remote or adopt hybrid models, business owners have the reassurance that their data and devices are protected by a dedicated team.

While the past year has posed a number of challenges, it also gave rise to new business opportunities and expedited developments in cybersecurity. In 2020, Paradyn launched its TotalView Operations Centre in response to the significant increase in malicious threats being faced by businesses during COVID-19.

This new facility has increased Paradyn’s managed service capability and is helping Irish private and public sector organisations to remain secure against an increasing volume of cyber threats. It also enables proactive monitoring of the potential cyber threats associated with remote working. This includes the overview of mobile device management solutions, which ensures that staff working from home can only access company networks through authorised and secure devices.

The TotalView Operations Centre gives organisations a 360-degree view of their network through Security Information and Event Management (SIEM) modules. Simply put, it helps with real-time visibility across the organisations information security systems. It also provides endpoint patching – a process of distributing and applying updates to software. These patches are often necessary to correct vulnerabilities in the software. To add to these features, the TotalView Operations Centre can also provide a broad set of integrated functionalities within a single platform with Security Orchestration, Automation and Response (SOAR). The end goal of using a SOAR platform is to improve the efficiency of physical and digital security operations. Ultimately, this level of integration and always-on monitoring system helps organisations get the most value of their cybersecurity investments.

Paradyn’s managed security services can provide a holistic view of your business environment, no matter how simple or complex it is. Why not contact us today to find out how we can improve your operational security while reducing costs.

Click here to contact us today to to discuss your security from Paradyn

Simplify GDPR compliance with CIS Controls

The General Data Protection Regulation (GDPR) was first introduced in Europe on 25th May 2018. Since then, every organisation that handles E.U. citizen data has been responsible for implementing appropriate technical and organisational measures to ensure that data processing is performed in accordance with the regulation.

The nature of the internet is fragile thus making cybersecurity and compliance a very important function of business strategy for any organisation in 2021. GDPR is considered to be the most important change in data privacy regulation in 20 years as it helps protect personal information of all E.U. citizens and notifies them of any data breaches.

In our previous blog we discussed the many ways in which CIS Controls can help with securing the IT infrastructure. In this blog, we highlight the range of resources CIS Controls can offer organisations to comply with GDPR. The controls outline the best practices in cybersecurity solutions that not only make your organisation compliant but can also help in dealing with cyber-threats that could emerge in the future.

BUILDING TRUST

The unprecedented ransomware attack on the HSE demonstrates just how devastating cybercrime can actually be. According to PwC’s 2020 Irish Economic Crime Survey, 51% of more than 70 organisations surveyed in Ireland said they had experienced some type of cyber fraud in the past two years.

Cybercriminals just need one chance to enter IT systems, whereas defenders must be constantly vigilant against any potential intruders. By implementing best practice CIS Controls, organisations can enhance compliance with existing security requirements and build-in a more holistic control framework within the organisation.

With the GDPR governing every piece of data from an E.U. citizen, companies worldwide have the opportunity to approach data with a more ethical, customer-first attitude, and build trust during the process.

HELPS WITH DECISION-MAKING

The 20 CIS critical security controls (CSC) ensure the application of cybersecurity practices to the most vulnerable areas in the organisation. The controls are grouped into three tiers: Basic Controls, Foundational Controls and Organisational Controls. Once the Basic Controls are implemented, you’ve met the minimum standards needed for cyber security. By using a layered approach, IT leaders can be more proactive and future-proof their organisations against increasingly powerful and complex threats.

The same protocols can also guide organisations in building a robust compliance framework that can help with GDPR regulations and data privacy. They also increase visibility across the IT infrastructure of the organisation.

By implementing CIS Controls, organisations can take control of their cybersecurity landscape, while ensuring they meet increasingly stringent compliance regulations.

UNLOCK MORE ORGANISATIONAL VALUE

So three years in, we can confidently say that GDPR has changed the way organisations look at privacy now. However, as we all know too well, threats keep escalating and it’s increasingly difficult to remain fully secure. Given the scale of remote working since the pandemic and the additional risks this can also bring the need to address cyber threats remains top priority.

That’s why CIS Controls are so effective in adding much needed layers of protection. Cyber criminality is only going to increase as hackers use increasingly sophisticated methods to make their attacks. However, they typically target areas of weakness and that’s why it’s so important to ensure your service provider implements an integrated security approach across your entire infrastructure.
With increasing volumes of online data to be securely managed in a hybrid working world, we highly recommend CIS Controls. They provide a holistic and best-practice framework to securing your business assets and resources, no matter how complex.

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CIS Controls: The Guide to Safeguarding Your Organisation

The last year and all that came with it caught everyone off guard. No matter the size, every organisation had to accelerate the pace at which they adopt digital technologies, making it a very interesting time for IT companies managing this change.

As cyberthreats become more sophisticated in a remote working world, organisations cannot afford to be complacent about their cybersecurity plans. One such offering that promises to optimise the cybersecurity landscape of your organisation is CIS Controls. The CIS Critical Security Controls are the recommended set of actions for cyber defense that provide specific and actionable ways to stop today’s most pervasive and dangerous attacks.

These set of controls are globally accepted best practices that help in achieving compliance and gives you more control over your organisations systems. They are also regularly monitored and updated to keep up with the ever-changing cyber security ecosystem.

WHAT CHALLENGES CAN CIS CONTROLS SOLVE?
The are many challenges associated with getting the right cyber-security program for your organisation particularly if you have moved to a fully remote or hybrid work environment during the COVID-19 pandemic.

CIS Controls can help identify, develop, validate, promote, and sustain best practice solutions for cyber defence.

By implementing CIS Controls one can get a 360-degree assessment of the gaps in the organisation and take the right steps to address those issues. Typically, the provider would carry out a comprehensive assessment of your organisation’s IT and security infrastructure to judge the resilience towards cyber threats.

WHAT ARE THE STEPS INVOLVED?
Drawing from a practical implementation, one of Paradyn’s customers needed a solution that would provide them with the right framework and set of controls that they could apply across the entire organisation to take a more holistic and proactive approach to managing its complex security and compliance.

Paradyn conducted an online workshop to understand the customer’s current ICT controls, systems, and processes. As a next step. they presented a Business Risk Report that identified specific areas that needed improvement and areas in which where they were performing well. Finally, Paradyn’s security team carefully analysed the gaps in their IT infrastructure and recommended a phased implementation and remediation plan, highlighting areas that needed immediate attention and rectification. To ensure complete accuracy of the results, Paradyn reviewed their customer’s IT infrastructure estate against the 170+ CIS Controls.

BENEFITS OF IMPLEMENTING CIS CONTROLS
From malware, email, and web security to employee awareness training and penetration testing, the controls help to protect organisations against the most widespread cyber-attacks while aiding regulatory compliance with measures such as GDPR.

Paradyn’s deployment helped the customer build a robust framework for cybersecurity and take a more proactive approach towards cyber threats.

The solution has benefits even beyond securing your devices. It helps in informing management objectives, prioritising areas that need help and overall enables better ways of working and efficiency for your employees and stakeholders.

As security challenges evolve, so do the best practices to meet them. CIS Controls is equipped to make recommendations along the way to deal with newer challenges and acts as a guide to benchmark against peers. It can also provide a holistic and best-practice framework to secure existing and planned business assets and resources, no matter how complex.

By using a highly proactive and collaborative approach, Paradyn is helping organisations protect their customers and the way they interact with stakeholders, to successfully implement CIS Controls. If you would like to know more about how we can help you with CIS Controls, click below!

Click here to contact us today to to discuss CIS Controls from Paradyn

What are managed services and what can they do for your business?

Daniel O’Neil, Head of Managed Service Provision, Paradyn, explains what managed services are and how managed IT services can benefit companies across a range of business areas.

The fast-moving world of IT has become incredibly complex. Be it new methods of cyber-attacks or evolving cloud technologies, it can be hard for organisations to keep up with the latest technology trends. Managed services have emerged as the most viable solution for the majority of organisations looking to keep their IT environment up-to-date with prevailing best-practices.

Managed services allow you to delegate IT operations to a third-party provider with a specialised IT skillset. The level of support from these managed service providers (MSPs) can vary and is usually agreed upon in a Service Level Agreement (SLA) with the customer paying a monthly fee for receipt of these services.

When effectively executed, a managed service provides you with all the capability of a well-resourced IT department to ensure the smooth functioning of your daily IT operations. This enables you and your internal IT team to focus on strategic projects that can add value to your business and help achieve growth and long-term success.

As more and more business functions become reliant on technology, the pressure grows on IT managers to meet performance, reliability, user-experience and security requirements. Today, more people than ever are working from home or remotely, further adding to the IT teams workload. It’s wise to take stock of your IT assets and network, and critically assess what areas of your environment are underperforming or are at risk. Having assessed your needs, it may be worth exploring how an MSP could help you to resolve issues, address weaknesses or free up time for your IT team.

Here are three key pillars of IT operations that an MSP can assist with:

1. Infrastructure
A well-functioning IT system is built on solid infrastructure. Depending on size, location, customers, industry and objectives, a business’s IT infrastructure needs can vary greatly. The cloud holds many advantages for businesses; building the required infrastructure and managing a customer’s migration to cloud is becoming a common task for MSPs. Likewise, an MSP can help to optimise your on-site servers or build a hybrid environment.
Working with an MSP can help you to decide the best set-up for your needs while mapping out a roadmap to change; helping to get the most out of your existing systems while managing risk and assessing new technologies.

2. Connectivity
Data is the lifeblood of organisations today and it’s vital that businesses get the most out of their internet connection. In order to stay productive, employees require reliable, fast and scalable internet access. This can become especially complex for organisations with multiple office locations and many turn to an MSP’s specialist knowledge in this area for support. Managed wide area networks (WAN) and Software-Defined WANs enable your business to improve bandwidth use and performance for critical applications across multiple sites. Businesses can leverage an MSPs specialist knowledge in areas like this to gain access to a high capacity, secure and cost-effective connectivity solution.

3. Security
It can be difficult to stay abreast of the latest cybersecurity trends with cybercriminals continuing to develop new methods of attack and refine their ways of targeting and exploiting weaknesses. But it has never been more important to ensure you have a holistic view of your business environment with users, customers, devices and data all adequately protected. Apart from the financial damage, security breaches can have a huge impact of your organisation’s reputation.

While there are a huge number of security functions that can be delegated to an MSP, some key areas include managed firewall deployment and services, integrated network security, cloud security, compliance assistance and device management. The world of IT security is constantly changing and given the importance of staying protected, this is a very commonly outsourced function to a specialist cybersecurity services provider.

Tailored managed service
No two companies have the same IT requirements and the first step to engaging with an MSP should always be an in-depth consultation so they can evaluate your environment before determining how they can assist and present you with a proposed agreement tailored for your unique needs.
Paradyn is Ireland’s only end-to-end IT and communications service provider and offers one unified solution to all of your IT needs. Speak with a member of our team today to learn more about our high quality IT service offering and to discuss what we could do for you!

Daniel O’Neill
Head of MSP, Paradyn
Daniel provides the expertise in the development and management of LANs, WANs, corporate storage, Operating Systems, public/private cloud and security systems. Skilled in designing infrastructure and implementing technology to support businesses in core and edge site topography. Adept at translating business needs into technology requirements to enable the achievement of business objectives and in managing all phases of technical & business projects. Cluster and Storage expertise across numerous designs/technologies to enable business productivity achieving high grade SLA’s.

Click here to contact us today to to discuss Managed Services from Paradyn

How to unlock the full power of Microsoft Teams for business

How to unlock the full power of Microsoft Teams for business

Since the outbreak of the COVID-19 pandemic, the popularity of Microsoft Teams has skyrocketed. With north of 115 million daily active users, the collaboration platform has emerged as an essential tool for organisations seeking business continuity as their employees work from home. In the absence of face-to-face meetings, Teams allows an employee to make a voice over IP (VoIP) call to any other team member using a PC, Mac, iPhone, iPad or Android powered device.

However, through the free version of Microsoft Teams these VoIP calls are essentially limited to internal communications as the app is not connected to the public switched telephone network. Without an assigned phone number, no one from outside an organisation can directly contact a Microsoft Teams user. This has created a challenge for organisations who can’t easily connect their existing telephone system without additional licencing from Microsoft.

For those organisations that find themselves with both a legacy telephone system which is difficult to access by remote users, and Microsoft Teams used by staff to collaborate internally, a solution that combines these systems is of huge value. We recommend that companies in this position integrate their existing telephone system into Microsoft Teams, to create a single fully featured telephone and collaboration platform.

Benefits of bringing together Microsoft Teams and business telephony system

By integrating your existing telephony system with the Teams app, your users can avail of team collaboration, video conferencing and meetings, unlimited phone calls and anywhere access all through an easy to use interface which they are familiar and comfortable with.

The benefits of this set-up include:

Empower remote working with integrated collaboration and communication from one interface
Keep your phone numbers and calling plans
Quick and easy deployment and setup
No hardware required – Per user subscription
Seamless number porting
Managed Service – deployment, porting, securing your numbers, managing your numbers
Flexible call packages and/or rate cards tailored to your business needs (domestic/international and landline/mobile blends)

Businesses who integrate their existing telephone system with Teams, will maintain all of the call features they are accustomed to, but now can enjoy them through the Microsoft Teams Phone platform. These features include: call forwarding; call hold; call screening; voicemail to email; group call pickup; conference calls up to 250 participants and much more.

Paradyn has researched and developed the very best value options for unlocking the true value of Microsoft Teams for businesses by seamlessly integrating the platform with company telephone systems.

Click here to contact us for your Microsoft Teams requirements.

How Do You Get The Most Benefits Out of Office 365 For Business?

Daniel O’Neill, Head of Managed Service at Paradyn, provides five tips for businesses to maximise the value of their Microsoft Office 365 licence.

According to Microsoft’s latest results, Office 365 now has 200 million monthly active users. The suite of business products is the most used business process app in the world and its continual growth is thanks to the diverse range of tools it offers commercial users. However, not every business is utilising Office 365 to its full potential. There are many more features outside of just sending emails and creating documents that are readily available to users.

Here are 5 top tips to get maximum benefits out of your Office 365 subscription

1. Take advantage of anywhere, anytime access

With remote working more common place than ever before, Microsoft’s cloud-based products have become more increasingly helpful. Office 365 online is perfect for all business scenarios – whether working from home, in the office, or on the move – employees can seamlessly access the full suite of Office apps and services. By simply signing into Office 365 online from any device, users can access all features including opening, using and sharing company files, data and emails.

2. Collaborate easily with colleagues

The ability to efficiently collaborate with colleagues – no matter where they are located – is especially important during these times. Businesses should ensure they are utilising all of the features and tools that Office 365 makes available for them. Since the outbreak of COVID-19, daily users of Microsoft Teams are up by 70% and it’s easy to see why. Create groups and conversations, schedule meetings, share files seamlessly and work effectively on group projects – all within a structured hub. By using other apps like OneDrive and SharePoint, you can avoid confusion and multiple versions of documents in circulation by making use of co-authorship features with colleagues to ensure changes are tracked in a productive and easily managed way. These advantages of Office 365 have a daily impact on productivity making it a winning business process app.

3. Securely store sensitive data

While providing emerging tools and technology to aid employee collaboration and productivity is important, it’s also imperative that your organisation’s security isn’t compromised. Microsoft weaves in security measures across its product suite to help safeguard data, devices, apps and users. As the platform is cloud based, many of these features will be updated automatically. However, it’s important to take time to review your security settings and enable features such as multi-factor authentication, identity and access management, and endpoint protection to improve security on remote devices.

4.Analyse business performance

Across our personal and professional lives, we are producing more data than ever before. With the right tools and capability to analyse large volumes of data, businesses can make far more informed decisions. Microsoft Power BI and Workplace Analytics are examples of powerful analytic tools available to Office 365 users. These applications allow for a data-driven culture that enable businesses to see the bigger picture, monitor and track performance over time, and have more confidence in their decision making. Not only does this benefit end users as well as stakeholders it can actually save businesses and organisations money.

5. Create a home for everything important

One of the biggest benefits of Office 365 is its ability to help improve productivity through clever and efficient applications. OneNote is an excellent organisational tool that helps you to keep pace in a world of information overload. Employees can take notes, build lists, access content from anywhere at any time, seamlessly integrate notes with other application and share information easily with co-workers. 74% of Companies Plan to Permanently Shift to More Remote Work Post COVID-19, so the features and advantages of Office 365 as an organisational and project management tool are essential.

From collaboration to security to analytics and organisation, Office 365 allows you to do more, from anywhere securely, in less time. We’ve only touched on some of the hidden and less well-known features which all add up to significant gains in user experience, productivity and performance. A dedicated technology partner can help implement these tools, onboard employees and manage continued software innovations to help you to maximise the value of your Microsoft 365 licence. Contact Paradyn today to learn more about what we can do to help.

Daniel O’Neill
Head of MSP, Paradyn
Daniel provides the expertise in the development and management of LANs, WANs, corporate storage, Operating Systems, public/private cloud and security systems. Skilled in designing infrastructure and implementing technology to support businesses in core and edge site topography. Adept at translating business needs into technology requirements to enable the achievement of business objectives and in managing all phases of technical & business projects. Cluster and Storage expertise across numerous designs/technologies to enable business productivity achieving high grade SLA’s.

How to choose a top cybersecurity company

Paradyn Cyber Security

Rob Norton, CTO at Paradyn, outlines 6 things to look out for when choosing a top cybersecurity company.

Cybersecurity issues are becoming a day-to-day struggle for businesses. Unfortunately, cybercrime shows no signs of slowing down either, with the volume of phishing emails and attacks targeting remote workers growing significantly this year. Given the scale of damage a cyber breach can cause to your company’s finances and reputation, it’s essential that businesses have an effective security and risk management solution in place. Turning to a top cybersecurity company is the answer for many.

Sourcing and retaining the IT talent needed to implement and maintain a comprehensive security solution isn’t feasible for most organisations. Rather than employing in-house cybersecurity staff, the norm is now to outsource this function to a specialist cybersecurity provider – a far more cost-effective option for the majority of organisations.

While a cybersecurity partner can help to keep your business’s (and your customers’) data protected against cyber-attacks, the sheer number of providers out there can make choosing a specific provider difficult. Here are six things to look out for to ensure that you choose a top cybersecurity company:

1. What are your cybersecurity needs?

Before scouring the websites of every cybersecurity company out there, first focus on defining your organisation’s exact security needs. Almost every organisation will require basic security features like a firewall, anti-virus protection and back-up solution, while more advanced technology solutions can take your protection to the next level.

Top cybersecurity companies will first conduct an IT security assessment or audit to determine what are your core risks and greatest areas of weakness. From the results, you can determine exactly what data needs to be protected, where it should be stored and who has access to it. This stage should always come before implementing security solutions so you know you are only paying for the level of security your company actually requires.

2. What range of cybersecurity services are on offer?

Today’s cybercriminals will attempt a range of attack methods to bypass your company’s security measures. Cybercriminals don’t limit their focus to one vector of attack, so neither should your cybersecurity provider. It’s crucial that your cybersecurity company offers a range of services and can provide a multifaceted security solution, including services like network security, cloud security, compliance, device management and data security.

3. What partnerships and certifications does a top cybersecurity company have?

When researching the various technologies a cybersecurity company offers, also take the time to review the partnerships they have, ideally with leading global technology vendors. This can help to ensure that you will gain access to the most cutting-edge cybersecurity technology solutions. It’s also worth examining what levels of affiliation and accreditation the company has with these vendors. Certified partners will be able to demonstrate a proven track record of successfully implementing these technologies, distinguishing them from those without certifications.

4. What level of availability can you expect?

Cyber attacks often occur during out-of-office hours, when it’s unlikely the IT team will be around to quickly investigate issues. Cybersecurity companies with a dedicated network and security operations centre can provide 24/7 network monitoring so your business remains protected at all times.

Likewise, communication with your security provider is key to success, so prioritise those who have high-levels of support availability. As well as being on hand to help with any technical issues, support teams who are readily contactable will improve your relationship with your cybersecurity partner. This will help them to better understand your needs so they can make tweaks over time to get the very best out of your cybersecurity setup.

5. Are the cybersecurity solutions scalable?

Another factor worth considering is the scalability of the services and solutions offered by the cybersecurity company. Every business is on a journey, and your exact cyber needs will evolve and change over time. For example, if you are planning to open new locations or expand to new markets, question cybersecurity providers in advance to determine whether the proposed security model is capable of scaling in line with your own business growth plans, without causing major disruption.

6. What experience does the cybersecurity firm have?

Finally, when doing your due diligence on a cybersecurity firm, take a look at the experience of both the company itself and its team. Top cybersecurity companies with experience in your industry could be a great fit. If possible, check to see if they have had customers in a similar field to you. As well as reviewing the legacy of the company, review and ask its senior management team about their experience and examples of relevant work they have done which provides insight into their capabilities.

Paradyn is one of Ireland’s top cybersecurity companies and we continually strive to enhance our cybersecurity offering for customers. We recently announced the launch of our dedicated network and security operations centre, the Paradyn TotalView Operations Centre, to grant customers a complete overview of their infrastructure and the cyber threat landscape. If you’d like to know more about the breadth of our cybersecurity offerings, please contact us today to speak with a member of our team.

Rob Norton
Chief Technical Officer, Paradyn
Rob has been in the Technology industry for over 20 years and brings technical experience in Networking, Systems & Software Development to Exigent. As Paradyn’s Chief Technical Officer, he has responsibility for the Technical solutions developed by the business. Rob is one of the founding members of Exigent Networks and has achieved extensive ICT certifications from leading global vendors like Cisco, Citrix, F5 and fixed wireless manufacturers Ceragon and SAF. Rob has deep technical roots in B2B infrastructure, SaaS technologies and Hybrid IT solutions covering all aspects of Paradyns business.
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How to develop a strong cybersecurity strategy

Paul Casey, Chief Operations Officer at Paradyn, shares five tips for businesses to create an effective IT security roadmap and develop a strong cybersecurity strategy.

With many businesses now forced to rely on remote working solutions and as technology becomes increasingly ingrained in the daily functions of organisations, IT decision makers are best advised to take a long-term approach to developing a strong cybersecurity strategy to prepare for future threats. Public or private sector, international or indigenous, enterprise, SME or start-up, virtually all businesses are handling sensitive data on a daily basis. Your IT security roadmap must account for customer, client and employee personal data, as well as financial and company information. Building a cybersecurity strategy framework to protect and secure this data is now essential.

But how can organisations develop, refine and implement a cybersecurity strategy that protects this data both now and continuously over time? Here are five tips for businesses seeking to establish an effective cybersecurity strategy:

1. Be proactive and prepare an IT security roadmap for the future

Cybersecurity measures are often only implemented on a reactionary basis as a result of a data breach or cyber-attack. However, by taking proactive preventative measures, organisations can pre-empt attacks and avoid or mitigate against the resultant long-term reputation damage and hampering of employee productivity.

Consider what your organisation will look like in the future and build a strong cybersecurity strategy that can support your growth objectives. In doing so, you can help extend the longevity of your IT security system and minimise disruption to your employees by avoiding the need to constantly update outdated systems.

With scalable and proactive cybersecurity and monitoring measures in place, your IT systems and the data that is stored on them can remain protected while the IT team is freed up to concentrate on solutions to enable business growth.

2. Understand the cybersecurity risks pertaining to your business

Every business has unique challenges and obstacles to overcome on a daily basis and your organisation’s cybersecurity strategy is no different. Whether you’re a multinational that deals with overseas clients and conflicting time zones or you’re a rapidly scaling SME, you will have individual cybersecurity needs and concerns that require customised solutions.

For example, if you are a business that now facilitates or relies on remote working for your employees, you’ll need to ensure that they have seamless access to work files and that their work devices and data they access are kept secure and safeguarded from a cyber-attack.

By outlining your day-to-day activities and understanding the potential risk factors associated with your unique business, you can better design a cybersecurity strategy that aligns with your work and is effective in the long-term.

3. Utilise a security framework for putting together a roadmap for securing your organisation. 

For businesses, leveraging a security framework ensures that your company and customer data stay safe. You want to use trusted security and privacy frameworks for your business and we think the controls in the CIS framework are an excellent fit for many businesses and startups.

Among the many benefits that our customers get from implementing the CIS Controls, prioritisation of what you need to do is an immediate win and is something that most organisations struggle with. They were designed to help organizations rapidly define the starting point for their defenses, direct their scarce resources on actions with immediate and high-value payoff, and then focus their attention and resources on additional risk issues that are unique to their business or mission.

4. Align your cybersecurity strategy with all business functions

The integration of a strong cybersecurity strategy should incorporate all functions of your business. From marketing to sales to logistics, you need to ask yourself whether your cybersecurity measures adequately address all aspects of your business.
Often, human error can be the reason why data is exposed to threats, so integrating a new security system without employee training can leave your business vulnerable. If your employees are unaware of how to handle data according to best practice, it can undermine your overall cybersecurity strategy and any preventative measures.

Seeking guidance from an IT specialist on how to manage your systems and synchronise them with all functions of your business can mitigate risk and exposure down the road.

5. Choose an experienced Managed Service Provider to help with your IT security roadmap

Developing an IT security roadmap can be a complex task, but given the consequences of a security breach or failure, it may even be a critical step in ensuring the survival and growth of any business. An IT security roadmap can alleviate pressure on IT managers who are often occupied by managing daily IT challenges and firefighting user issues, distracting them from growth oriented innovation.

Partnering with a Managed Service Provider to put in place solutions and support for the day-to-day maintenance and upkeep of a security system, ensures that your business remains secure and compliant, while improving employee productivity.

Organisations of every size and service offering need to be mindful of their IT security. From scalable solutions to ensuring all of your team knows the best practices to adopt, a cybersecurity strategy should be proactive, preventative and specific to your business.

If you’re interested in speaking to a managed service provider who can complete a full security audit and develop a comprehensive and bespoke cybersecurity strategy, contact the Paradyn team today to find out more.

Paul Casey
Chief Operations Officer, Paradyn
Paul has been in the Technology industry for over 20 years and brings vast senior leadership experience to Paradyn’s technical and operational teams. As Operations Director, Paul is committed to customer service and has specific responsibility for Operations and Human Resources departments. Paul was one of the founding members of Exigent Networks and has previously held a number of roles in the Technology sector, both in Ireland and Internationally.