Customer Success

The Challenge

Daughters of Charity Child and Family Services (DoCCFS) had a Wide Area Network (WAN) that was no longer fit for purpose. The user experience at their 17 remote offices when using their newly implemented cloud applications was not sufficient due to connectivity and network outages. In addition, DoCCFS wanted to provide users with the latest WiFi technology to further enhance user access and flexibility.

The Solution

Paradyn designed and implemented a robust and high-speed Managed WiFi and Wide Area Network (SD-WAN), for DoCCFS to deliver greater connectivity across all their remote office locations. The new network leverages Cisco Meraki enterprise technology and is delivered via a cloud platform. In addition, it will strengthen their security, mitigating the risk of cyber-attacks and delivering more visibility across the network and devices. The solution does not require configuration backups by third parties and gives more control to the IT team who will be able to implement changes to the network remotely.

Conclusion

By implementing this solution DoCCFS have enabled greater accessibility, productivity, and provided a unified solution that delivers extensive insights across all connected devices. With this implementation, DoCCFS can now enjoy the benefits of a highly connected communications infrastructure which delivers greater capabilities to their users and a higher return on investment.

“We were absolutely delighted by the support we received by Paradyn at all stages of this project. It was a seamless transition to our new provider and has enabled us to ensure that our services across 17 different sites operate in a more streamlined and efficient way, so we can deliver the best services for the children and families that we serve.” – Dr. Tracey A Monson, CEO

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The Challenge:

Sligo County Council delivers a wide range of government services to over 62,000 citizens. To meet these needs Sligo County Council embarked on a hybrid cloud and modern workspace project that aligns with the Irish government’s cloud-first initiative. Now fully online with Microsoft’s M365 there was an immediate requirement to secure the Council’s data but also how could existing backup problem be improved by leveraging cloud first backup technology.

The Solution:

Paradyn implemented a Vault365 solution powered by Veeam technology to standardise data protection across Sligo County Council’s hybrid cloud IT infrastructure and increase ransomware resilience with immutable backups in Paradyn’s private cloud object storage.

The solution backs up 500+ M365 account data to cloud storage with self service portal to restore email using the eDiscover feature giving exceptional granularity ability in what to restore with excellent RTO and RPO.

Seeing the success and value of the M365 backup solution Sligo County Council also now backup 20Tb of data across 50 virtual machines using Veeam Connect to cloud object storage. With a true Air Gap model now in place immutability is a key value to Sligo County Council’s new Backup & Disaster Recovery solution.

Conclusion:

Local Government getting hit by ransomware is a major worry for the sector, so with immutable data in cloud object storage Sligo County Council now have significant peace of mind. The speed at which backup jobs now complete has been a revelation, with all applications, in particular SQL, leaving Sligo County Council’s IT staff very comfortable and confident in managing the solution.

“We’ve found this solution to be a real game changer, it has accelerated our digital transformation and played a pivotal role in giving us comfort knowing our backup data is secure and accessible, something we would never have accomplished without Paradyn & their Backup Solution Architect, Wayne de Vos.” – Jimmy O’Brien, Head of Information Security.

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