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The Challenge

Daughters of Charity Child and Family Services (DoCCFS) had a Wide Area Network (WAN) that was no longer fit for purpose. The user experience at their 17 remote offices when using their newly implemented cloud applications was not sufficient due to connectivity and network outages. In addition, DoCCFS wanted to provide users with the latest WiFi technology to further enhance user access and flexibility.

The Solution

Paradyn designed and implemented a robust and high-speed Managed WiFi and Wide Area Network (SD-WAN), for DoCCFS to deliver greater connectivity across all their remote office locations. The new network leverages Cisco Meraki enterprise technology and is delivered via a cloud platform. In addition, it will strengthen their security, mitigating the risk of cyber-attacks and delivering more visibility across the network and devices. The solution does not require configuration backups by third parties and gives more control to the IT team who will be able to implement changes to the network remotely.


By implementing this solution DoCCFS have enabled greater accessibility, productivity, and provided a unified solution that delivers extensive insights across all connected devices. With this implementation, DoCCFS can now enjoy the benefits of a highly connected communications infrastructure which delivers greater capabilities to their users and a higher return on investment.

“We were absolutely delighted by the support we received by Paradyn at all stages of this project. It was a seamless transition to our new provider and has enabled us to ensure that our services across 17 different sites operate in a more streamlined and efficient way, so we can deliver the best services for the children and families that we serve.” – Dr. Tracey A Monson, CEO

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