No company can run smoothly or expect to achieve its targets without fully-functioning computers and IT equipment, so when your hardware or software isn’t working as it should, a reliable infrastructure maintenance partner is needed. At Paradyn, we provide tailored network infrastructure built and maintained by specialists.
We perform warranty and non-warranty IT maintenance and, for all equipment under warranty, we use only original parts as prescribed or provided by the manufacturer. You can avail of 24/7 assistance on standby and, as part of our service level agreements, you’ll get best-in-class solutions from our dedicated team. We periodically monitor the functioning of your infrastructure, ensuring that your equipment has the appropriate software installed and that all key processes are being implemented correctly.
Our IT infrastructure maintenance services
Break/Fix or Managed Services
Whether you prefer Break/Fix pay-as-you-go assistance, or an all-encompassing managed services solution, we offer ICT hardware maintenance and support with varying levels of cover. Simply tell us what suits you and we can duly provide.
Paradyn adopts a comprehensive approach when it comes to network infrastructure audit. Our highly experienced professionals use the latest technology and software to analyse the operation and design of your current infrastructure. Our professionals survey staff review all your IT assets, analysing everything within your network, including PCs, laptops, software and servers, to enhance the efficiency of your existing network infrastructure.
Service Level Agreements (SLAs)
You deserve best-in-class performance and reliability, and that’s what you’ll get from our network. The service parameters and guarantees in our customised SLAs are proof of our commitment to your business.